Photography FAQ

Irvin Simon Photography
Frequently Asked Questions

When is Picture Day?


August 29 - Freshman Photo Day at Orientation (A-L) - 10AM
August 29 - Freshman Photo Day at Orientation (M-Z) - 1PM
September 12-13 - High School Underclassmen (10th and 11th grade) Photo Day at Gym
September 15 - Hemlock, Homestead & Locust Photo Day
September 19-20 - Middle School Photo Day at Gym
September 20 - Stewart & Stratford Photo Day


Photo make-up day(s):  
October 11 - High School Underclassmen (9th, 10th & 11th grades) Make-up
October 24 - K-8th Grade Make-ups


When will I receive my child’s proof?

You will receive an email from us with a code to view and order your child’s photos approximately four weeks from picture day.


What if I don’t like the portrait?

Our pictures are 100% Satisfaction Guaranteed. If you are not satisfied or delighted, we will re-photograph your child on your school’s retake day. You can also return your portraits to us for a full refund.


How do I order more pictures?

To order more pictures, please visit PictureDay.com, enter your child's photo code noted on your proof and it is good for a year.


Is there a discount for more than two children?

Amazing family plan! Third, fourth and fifth child are free. Follow these instructions:


  1. Visit: irvinsimon.com/GardenCityFamilyPlan.

  2. Complete the Family Plan Form before placing your order.  For each student enter School and Child Name.

  3. Within 2 business days, you will receive your individual one-time use coupon code.

  4. Then, using your Coupon Code, place your order at PictureDay.com for 3 or more students in the same family.


Can packages be shipped to the home address?

Packages are shipped directly home with a cost of $2.95 for postage.  You will receive an email confirmation and a tracking number with your order.  


How long will it take to receive my photos?

We typically print and ship orders within 48 hours of placing the order.


What if I am missing pictures?

If you have a problem with your order, please make an online request.


What if my question is not answered?

Please contact us at (800) 540-4701 or submit an online request.

Still, have questions or concerns?

Contact our PTA Photograhpy Chairs at photography@gardencitypta.org.

Irvin Simon Online Order Process.pdf

Photo Day is a GC PTA fundraiser.  
We hope that you will support the GC PTA by ordering
your school pictures from Irvin Simon Photography.